Organization: The Lotus Coalition

Location: Ybor City / Columbus Drive Area – Tampa, FL

Pay: $18–$21 per hour (starting)

Schedule: Part-time (with potential for additional hours or expanded role)

Position Overview

The Lotus Coalition is seeking compassionate, grounded, and resource-knowledgeable Drop-In Center Support Staff to work directly with individuals experiencing homelessness, housing instability, recovery challenges, and related vulnerabilities. This role is hands-on and people-centered, supporting daily drop-in operations while helping guests access resources, services, and safe housing.

Required Knowledge & Experience

  • Demonstrated understanding of the populations we serve, including:

    • Individuals experiencing homelessness or housing insecurity

    • People in recovery or active substance use

    • Survivors of trauma, trafficking, or domestic violence

    • Individuals with mental health or medical vulnerabilities

  • Familiarity with local Tampa Bay resources (shelters, food programs, medical clinics, behavioral health, outreach partners, etc.)

  • Ability to meet people where they are, without judgment

Key Responsibilities

  • Welcome and support guests accessing the drop-in center

  • Provide information, referrals, and guidance to appropriate local resources

  • Assist with basic assessments, intakes, and documentation

  • Help identify individuals eligible for safe or emergency housing placements

  • Coordinate and provide transportation to appointments, shelters, housing placements, or partner agencies (transportation is required)

  • Maintain accurate records, notes, and reports as required

  • Assist with daily center operations (organization, restocking supplies, maintaining a calm environment)

  • Support crisis de-escalation when needed using trauma-informed approaches

  • Communicate regularly with supervisors and team members regarding guest needs and safety concerns

Additional Expectations

  • Reliable transportation and valid driver’s license required

  • Ability to maintain confidentiality and professional boundaries

  • Comfort working in a dynamic, sometimes unpredictable environment

  • Willingness to adapt as needs change day to day

  • Ability to work independently while also functioning as part of a team

Preferred (but not required)

  • Prior experience in outreach, peer support, case management, or recovery services

  • Lived experience relevant to the population served

  • Knowledge of coordinated entry or housing navigation systems

  • CPR/Narcan training (or willingness to be trained)

Work Environment

  • This is an active, in-person role within a community drop-in center

  • Some days may involve high emotional demand; support and supervision are provided

  • Hours may increase over time based on program needs and funding

To Apply

Please send inquiries or resumes to:

📧 info@lotusvibe.org